Data Protection

Sport2fy's Privacy Policy – Your data is protected

Your personal data is our highest priority. Here you'll find a clear and transparent account of how sport2fy collects, uses, and protects your information.

Last Updated: January 2026
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Our Commitment to Data Transparency

How we protect your privacy

Sport2fy follows international security standards to protect user data

Encrypted data storage

All your personal information and payment data is stored on servers secured with 256-bit SSL encryption. No unauthorised party can access this information.

No sale of data

Sport2fy never sells your personal data to advertisers or third parties. Your information is used solely to improve your experience.

User Controls

You can view, correct, or request deletion of your data at any time. You are in control of your privacy.

Cybersecurity

Our security team monitors systems 24/7. Any unusual activity is detected and blocked in real time.

Cookie transparency

We clearly disclose which cookies we use and why. You can disable non-essential cookies at any time.

Marketing opt-out

You can unsubscribe from promotional messages at any time. We don't believe in sending unwanted communications.

This Privacy Policy applies to the online betting platform operated by Sport2fy (https://sport2fy.app). By creating an account or using our services on Sport2fy, you are considered to have agreed to this Privacy Policy. If this policy changes, you will be notified by email and a notice will be posted on the website.

Section 1
Introduction & Scope

Sport2fy is a trusted online Sports Betting platform for users in Bangladesh. We believe your personal data belongs to you — and protecting it is our responsibility.

This Privacy Policy explains what information Sport2fy collects, why it is collected, how it is used, and when it may be shared with third parties. This policy is part of our Terms & Conditions integral part.

This policy applies to:

  • Applies to users of the sport2fy website (sport2fy.app)
  • For all registered account holders
  • Applies to users accessing the service from any device — mobile or desktop
  • For users who contact customer support

We are committed to never violating your privacy. If any changes need to be made to this policy, you will be informed in advance.


Section 2
What information we collect

Sport2fy collects only the information necessary to deliver its services, ensure security, and meet legal obligations. We do not collect data beyond what is required.

Data Type What information At the time of collection
Identity-related Full name, date of birth, national ID number During registration and KYC verification
Contact information Mobile number, email address At the time of registration and contact
Financial Information BKash/Nagad/Rocket number, bank account During deposits and withdrawals
Device Information IP address, browser, operating system Automatically on every visit
Betting Activity Betting history, transactions, and win/loss records During platform usage

Full payment card or banking details are not stored directly on our servers. This information is secured through an encrypted payment gateway in compliance with PCI DSS standards.


Section 3
How your information is used

Sport2fy uses the data it collects for the specific purposes listed below. Your information is never used beyond those purposes.

  • Account Management: For registration verification, login security, and account updates
  • Transaction Processing: To process deposits, handle withdrawals, and maintain financial records
  • Security Assurance: To detect and prevent fraud and protect your account
  • Customer Support: To respond to your complaints and queries
  • Legal obligation: To comply with KYC and AML regulations
  • Service Improvement: To analyse user experience and improve the platform
  • Marketing Communications: To inform you of offers and bonuses, only with your consent

Sport2fy never uses your betting history or financial information for advertising or marketing purposes. The core goal of our Privacy Policy is to ensure your data is protected.


Section 4
Data sharing & third parties

Sport2fy never sells your personal data. However, in the following limited circumstances, certain information may be shared with specific third parties:

  • Payment Processors: To process transactions via bKash, Nagad, Rocket, or bank transfer
  • Identity Verification Service: To regulatory-approved agencies for completing the KYC process
  • Legal Authority: To disclose information as required by law, court order, or government directive
  • Cybersecurity agency: To prevent fraud and cyber attacks

Important: The third parties listed above are required to uphold the same privacy standards as Sport2fy. They may not use your data for their own purposes. Sport2fy has signed data processing agreements with each of these parties.

In the event of any change to Sport2fy's business operations (such as a merger or acquisition), user data may be transferred to the new managing entity. You will be notified in advance by email.


Section 5
Cookie & Tracking Policy

Sport2fy uses cookies to keep the website running properly and to enhance your experience. Cookies are small text files stored in your browser.

Cookie type Purpose Can be disabled?
Essential cookies Login sessions, security, and core functionality No (site will not function)
Functional cookies Language preferences, theme settings, user profile Yes
Analytics cookies Understanding page views and usage patterns Yes
Marketing Cookies Showing relevant offers Yes

You can manage cookies at any time through your browser settings. Disabling essential cookies may cause certain features of the site to not work properly.


Section 6
Data Security Measures

Sport2fy employs industry-leading technical and organizational measures to keep your data secure. Our security infrastructure is regularly updated and tested.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption
  • Two-Factor Authentication (2FA): An additional layer of security for account login
  • Firewall Protection: Advanced firewall systems to prevent unauthorised access
  • Regular Security Audits: Regular testing conducted by third-party security experts
  • Data backup: Regular backups are maintained in secure locations
  • Access control: Only authorised personnel may access specific data

No method of internet transmission is 100% secure. However, Sport2fy makes every effort to keep your data protected. If you suspect a security issue, please contact support@sport2fy.app immediately.


Section 7
Your rights

Under Sport2fy's Privacy Policy, you have the following rights. To exercise any of them, please reach out to our support team.

  • Right to Access: You may request to view any personal data we hold about you
  • Right to Rectification: You may request corrections to any inaccurate or outdated information
  • Right to Erasure: You may request deletion of your data under certain conditions
  • Right to Restrict Processing: You can request that processing of your data be restricted in certain circumstances
  • Right to Data Portability: You can obtain your data in a machine-readable format
  • Right to object: You may opt out of receiving marketing messages at any time

Please note that due to legal obligations, we may be required to retain certain data for a specified period. In such cases, we may not be able to fully fulfill requests to delete that information.


Section 8
Protection of Minors' Data

Sport2fy strictly prohibits registration by anyone under the age of 18. In line with our privacy policy, no data relating to minors is collected or stored.

  • Date of birth is verified at the time of registration
  • Additional age verification documents may be requested in suspicious cases
  • Any account identified as belonging to a minor is immediately suspended
  • All associated data is permanently deleted

If you suspect that your child or any minor in your household is using Sport2fy, please contact us immediately at support@sport2fy.app. We will take prompt action.


Section 9
Data Retention & Deletion Policy

Sport2fy does not retain your data for longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

Data Type Retention Period
Account information (active accounts) For as long as your account remains active
Financial transaction records 7 years after account closure
KYC verification documents 5 years after account closure
Customer Support Contact 3 years after last contact
Log and device information 12 months after collection
Marketing consent records 3 years after opt-out

After the designated period, data is automatically and securely deleted or anonymized. Certain data may need to be retained for longer periods due to legal obligations.


Section 10
Contact & Complaints

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us. We aim to respond within 48 hours.

If this Privacy Policy changes, a notice will be posted on the website and advance notice will be sent to your registered email. Continued use of the service after any changes will be considered acceptance of the updated policy.

Sport2fy takes your privacy seriously. Our goal is to create a safe, transparent, and trustworthy betting environment where you can play with complete peace of mind.

Start betting on a safe and trusted platform

Sport2fy's strict Privacy Policy and security measures keep your data safe. Register with confidence and enjoy the best betting experience.

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